Students demonstrate their leadership skills; support and motivate others while building and maintaining customer relationships; understand the economic and business environment and strive for continuing professional development; by the end of the programme students will have developed thier knowledge of customer service and built a portfolio of evidence.
Форма обучен.
Начало
Продолж.
Форма обучен.Вечернее
Начало сентябрь
Продолж.Кол-во лет: 1
Based on the national standards of customer service this work-based programme is designed for people working in a customer service environment with a focus on managing and improving the quality of the service.
Другие программы вуза
International Foundation Diploma International Foundation Diploma For International Students